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Knowledgebase
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How can I sign up at your website? Article rated 3.5/5.0
Use our one-click registration which takes only 10 seconds to complete: all you have to do is enter your email and username and we do the rest. Your password will be sent to your email address. See al...
My friend/relative would like to use my PC to register at your site. Can he do that? Article rated 1.8/5.0
Yes, you can register as many accounts as you want for your friends and family members using the same PC and IP address, but keep in mind that we do not tolerate creating of multiple accounts for the ...
Can I change my password? Article rated 5.0/5.0
Yes, we strongly recommend to change it right after registration. You can set a new password in your Account Settings.
Can I change email address attached to my account? Article rated 3.7/5.0
No, you can't. Your email serves as a key to your account, thus the system doesn't allow changing it.
I forgot my password. What should I do? Article rated 3.7/5.0
You can reset a password by clicking 'Recover password' button in Login area at the upper right corner of our website. Select a recovery method (Email or SMS) and then follow the on-screen instruction...
I forgot my username. What should I do? Article rated 5.0/5.0
Please use your email for logging into your account.
What is password/passphrase/PIN code and what they are used for? Article rated 2.9/5.0
Password, passphrase and PIN are not the same thing since they are used for different purposes. Password is used for logging into account, whereas passphrase is used for confirmation of the account ow...
How can I delete my account? Article rated 3.9/5.0
If you want to close your account, first make sure you have no any active deposits as well as there are no funds left at your account balance. If there are active deposits, you should wait until the i...
Do you have a demo account in your program? Article rated 5.0/5.0
Yes, you can see how backoffice looks like by visiting THIS PAGE. Also you can access Deposit page and calculate your potential profit. However, registration takes 10-20 seconds only, all you have to ...
 
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