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How can I delete my account?

Solution

If you want to close your account, first make sure you have no any active deposits as well as there are no funds left at your account balance. If there are active deposits, you should wait until the investment period is over and then withdraw your funds. If there are just funds at your account balance, then you should withdraw them too.

Once your account is empty, you can proceed to deletion.

First, log into your account. Then go to our Live Chat and ask our support officers to delete your account. You can access Live Chat at our website by clicking blue button in the right corner at the bottom of your screen.You will be asked to provide your passphrase and once you confirm your ownership of this account, the process will be over.

Our operators will register your request for account termination and it will be closed shortly after.

 
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Article details
Article ID: 52
Category: Account
Rating (Votes): Article rated 5.0/5.0 (3)

 
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